Eagle Creek Reviews
Eagle Creek Customer Reviews (10)
- Most recent
- Oldest
Eagle Creek Customer’s Q&A
Eagle Creek FAQs
About eaglecreek.com Prices and Cost?
On eaglecreek.com, the shipping costs vary based on the total order value and the destination. For orders over $99 shipped within the Continental US, shipping is free. For orders between $51 and $99, the shipping cost is $8.95, and for orders under $50, it's $4.95. Shipping to Alaska, Hawaii, and US Territories costs $18.95 for orders under $99 and $49.95 for orders over $99. Express shipping is available at a cost of $30.00. Returns are accepted within 30 days from the order date, provided the items are in brand new, unused condition with all components and packaging intact. A refund for the purchase price is issued within 10 business days of receipt.
About eaglecreek.com Popular Products and Services?
Eagle Creek is known for its wide range of travel gear. The Gear Warrior XE All-Terrain Luggage series, including the 2-Wheel Convertible Carry-On Luggage, 4-Wheel Carry-On Luggage, 2-Wheel 27\" Luggage, and 2-Wheel 30\" Luggage, are among the new arrivals. The Cargo Hauler Collection features rugged, ready, and recycled duffels. The Pack-It series, including the Isolate Compression Cube Set and the Reveal Cube Set, helps travelers stay organized. The RFID Blocker Neck Wallet and the Stash Crossbody Bag are also popular. Customers have praised the Cargo Hauler 60L Duffel Bag, the Pack-It Reveal Trifold Toiletry Kit, and the Pack-It Reveal Shoe Sack for their quality and utility. However, some customers have expressed concerns about the warranty service.
About eaglecreek.com Payment Method?
The website eaglecreek.com accepts the following payment methods: Visa, MasterCard, AMEX, Discover, PayPal, and Apple Pay. Please note that checks, cash, or credit vouchers are not accepted. For international credit card users, a U.S. address must be provided for shipping purposes.
What is the shipping policy of eaglecreek.com?
The shipping policy of eaglecreek.com is as follows: Orders are processed and shipped within 2 business days. Once the order has shipped, a shipment update with a tracking number is emailed. Most orders cannot be cancelled or edited due to the quick processing time, but returns are offered. Eagle Creek ships to US physical addresses, P.O. boxes, and Military APO/FPO addresses. Express shipping is not available for these locations. For international shipping, eaglecreek.com ships within the US and U.S. Territories. The return policy allows for returns within 30 days from the order date. All items must be received in brand new, unused condition, with all components, and packaging intact. A refund for the purchase price is issued within 10 business days of receipt to the account that was used to make the purchase. Pro Deal purchases are not eligible for return. If planning to return an item from a P.O. Box, APO address, Alaska, Hawaii, Puerto Rico, the Virgin Islands or Guam, customer service should be contacted.
eaglecreek.com Return Policy?
Eagle Creek's Shipping Policy is as follows: Orders are processed and shipped within 2 business days. Once the order has shipped, a shipment update with a tracking number is emailed. Eagle Creek ships to US physical addresses, P.O. boxes, and Military APO/FPO addresses. Express shipping is not available for these locations. Eagle Creek also ships within the US and U.S. Territories (HI, AK, Guam and Puerto Rico).
As for the Return Policy, anything purchased at eaglecreek.com can be returned up to 60 days from the date the order was placed. Returned items should be in new, unused condition, with all components and tags intact. If multiple pieces of luggage from the same order need to be returned, separate returns for each product should be submitted. A printable shipping return label will be sent to the email address for printing. The package can be dropped off at any FEDEX location. Once the return has been received and processed, an email notification will be sent. Returns can take up to three weeks to complete. Return shipping labels cost $9.99. Refunds to the original form of payment are issued within 7 business days after the items are returned to the warehouse. All Eagle Creek products that are not listed as Final Sale qualify for a return. If an item arrived damaged, it also qualifies for a return. Only items purchased at eaglecreek.com can be returned through their website. If the item arrived damaged or defective, customer service should be contacted for support. The best option is to return the item and purchase the style wanted. The status of the return can be tracked using the tracking number on the shipping label or through the eaglecreek.com account.