(4.8 / 5)2238+ Ratings

Eagle Creek Reviews

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Overall Rating

4.8
10 Reviews
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About Eagle Creek

Eagle Creek is a company that specializes in travel gear. Their product range includes luggage, backpacks, duffel bags, and travel bags. They offer a variety of luggage options such as carry-on luggage, checked luggage, convertible carry luggage, 4-wheel luggage, and 2-wheel luggage. They also have a Pack-It System for organizing travel items, which includes packing cubes, compression cubes, toiletry bags, e-organization, garment folders, shoe bags, and sacks & pouches. In addition to these, they offer a range of duffels including carry-on duffels, large duffels, rolling duffels, and backpack duffels. They also provide dealer support and have a warranty & repairs service. Customers have given positive reviews about their products and services..

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Eagle Creek Customer Reviews (10)

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Tammy Sells
Tammy Sells
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Feb 13, 2023
Abigail Akhtar
Abigail Akhtar
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Feb 13, 2023
Susanne Finkel
Susanne Finkel
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Feb 13, 2023
Yseult Cartier
Yseult Cartier
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Feb 13, 2023
Clarence Black
Clarence Black
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Feb 12, 2023
Jessika Wirtz
Jessika Wirtz
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Feb 12, 2023
Florence Gamboa
Florence Gamboa
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Feb 11, 2023
Kimberly Marks
Kimberly Marks
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Feb 9, 2023
Elsie Wilson
Elsie Wilson
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Feb 8, 2023
Barbara Wong
Barbara Wong
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Feb 8, 2023

Eagle Creek Customer’s Q&A

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Eagle Creek Features and Benefits

Key features and benefits of eaglecreek.com include:

  • TripSync: This feature offers one-click product registration, allows tracking of travels, reports lost bags, discovers new features about the bag, streamlines product research, and submits warranty claims.
  • High-Quality Products: Known for robust build and thoughtful design.
  • Durable and Sustainable: The materials used are environmentally friendly and robust.
  • Lifetime Warranty: Offers a 'No Matter What' lifetime warranty, protecting against defects and damages.
  • Excellent Customer Service: Praised by many customers.
  • All Ways Secureâ„¢: Focuses on three key areas of security for the traveler: Anti-Theft, Digital Safe-Zone, and Personal Safety.

These features and benefits make eaglecreek.com a reliable choice for travel gear. Enjoy shopping at eaglecreek.com!

About eaglecreek.com Prices and Cost?

On eaglecreek.com, the shipping costs vary based on the total order value and the destination. For orders over $99 shipped within the Continental US, shipping is free. For orders between $51 and $99, the shipping cost is $8.95, and for orders under $50, it's $4.95. Shipping to Alaska, Hawaii, and US Territories costs $18.95 for orders under $99 and $49.95 for orders over $99. Express shipping is available at a cost of $30.00. Returns are accepted within 30 days from the order date, provided the items are in brand new, unused condition with all components and packaging intact. A refund for the purchase price is issued within 10 business days of receipt.

About eaglecreek.com Payment Method?

The website eaglecreek.com accepts the following payment methods: Visa, MasterCard, AMEX, Discover, PayPal, and Apple Pay. Please note that checks, cash, or credit vouchers are not accepted. For international credit card users, a U.S. address must be provided for shipping purposes.

Eagle Creek FAQs

FAQ

How To Open A Eagle Creek Account?

To open an account on eaglecreek.com, follow these steps:

  1. Visit the eaglecreek.com website.
  2. Click on the My Account icon.
  3. Follow the prompts to create a new account.

By creating an account, you can enjoy several benefits such as:

  • Checking your current order status for any purchase.
  • Reviewing your order history.
  • Adding multiple address options and payment methods for easy checkout.
  • Personalizing and managing your profile.

Remember, it's always important to keep your account information up-to-date for the best shopping experience. Enjoy shopping at eaglecreek.com!

FAQ

Eagle Creek Alternatives

Here are the top alternatives to Eagle Creek:

  1. Coastal Cloud: Delivers solutions for Sales, CPQ, Billing, Service, Analytics, Marketing & Communities.
  2. Magna5: Offers IT Consulting to improve the efficiency and availability of clients' resources and applications.
  3. Cognizant: Provides Consulting and Implementation Services.
  4. Shift Paradigm: Helps clients see a true reflection of their business through the lens of technology & data.
  5. Cortavo: The technology management solution built exclusively for small businesses.
  6. Designli: Builds apps for startups and entrepreneurs.

These alternatives offer similar services and are highly rated by users. They can be a great choice if looking for different options. Remember to always research and choose the one that best fits the needs.

FAQ

Can "final sale" items be returned?

No, items marked as "Final Sale" cannot be returned.
FAQ

What is Eagle Creek's shipping time?

Eagle Creek aims to process and ship orders within 2 business days from the order date. Shipping delays may occur due to reasons beyond their control.
FAQ

Can I get free shipping at Eagle Creek?

Yes, Eagle Creek offers free economy shipping for orders over $99. The order amount to qualify for free shipping may vary based on promotions.
FAQ

What is Eagle Creek's return policy?

Eagle Creek accepts returns for up to 90 days from the date of purchase for items that are in unused condition, with all components and tags intact.
FAQ

How much is Eagle Creek's return fee?

Return shipping labels cost $6.95.
FAQ

What is Eagle Creek's refund policy?

Eagle Creek will credit the original form of payment once the returned item arrives back at their warehouse.
FAQ

What are Eagle Creek's payment methods?

Eagle Creek accepts Visa, MasterCard, AMEX, Discover, PayPal, and Apple Pay. They do not accept checks, cash, or credit vouchers.
FAQ

About eaglecreek.com Popular Products and Services?

Eagle Creek is known for its wide range of travel gear. The Gear Warrior XE All-Terrain Luggage series, including the 2-Wheel Convertible Carry-On Luggage, 4-Wheel Carry-On Luggage, 2-Wheel 27\" Luggage, and 2-Wheel 30\" Luggage, are among the new arrivals. The Cargo Hauler Collection features rugged, ready, and recycled duffels. The Pack-It series, including the Isolate Compression Cube Set and the Reveal Cube Set, helps travelers stay organized. The RFID Blocker Neck Wallet and the Stash Crossbody Bag are also popular. Customers have praised the Cargo Hauler 60L Duffel Bag, the Pack-It Reveal Trifold Toiletry Kit, and the Pack-It Reveal Shoe Sack for their quality and utility. However, some customers have expressed concerns about the warranty service.

FAQ

What is the shipping policy of eaglecreek.com?

The shipping policy of eaglecreek.com is as follows: Orders are processed and shipped within 2 business days. Once the order has shipped, a shipment update with a tracking number is emailed. Most orders cannot be cancelled or edited due to the quick processing time, but returns are offered. Eagle Creek ships to US physical addresses, P.O. boxes, and Military APO/FPO addresses. Express shipping is not available for these locations. For international shipping, eaglecreek.com ships within the US and U.S. Territories. The return policy allows for returns within 30 days from the order date. All items must be received in brand new, unused condition, with all components, and packaging intact. A refund for the purchase price is issued within 10 business days of receipt to the account that was used to make the purchase. Pro Deal purchases are not eligible for return. If planning to return an item from a P.O. Box, APO address, Alaska, Hawaii, Puerto Rico, the Virgin Islands or Guam, customer service should be contacted.

FAQ

eaglecreek.com Return Policy?

Eagle Creek's Shipping Policy is as follows: Orders are processed and shipped within 2 business days. Once the order has shipped, a shipment update with a tracking number is emailed. Eagle Creek ships to US physical addresses, P.O. boxes, and Military APO/FPO addresses. Express shipping is not available for these locations. Eagle Creek also ships within the US and U.S. Territories (HI, AK, Guam and Puerto Rico).

As for the Return Policy, anything purchased at eaglecreek.com can be returned up to 60 days from the date the order was placed. Returned items should be in new, unused condition, with all components and tags intact. If multiple pieces of luggage from the same order need to be returned, separate returns for each product should be submitted. A printable shipping return label will be sent to the email address for printing. The package can be dropped off at any FEDEX location. Once the return has been received and processed, an email notification will be sent. Returns can take up to three weeks to complete. Return shipping labels cost $9.99. Refunds to the original form of payment are issued within 7 business days after the items are returned to the warehouse. All Eagle Creek products that are not listed as Final Sale qualify for a return. If an item arrived damaged, it also qualifies for a return. Only items purchased at eaglecreek.com can be returned through their website. If the item arrived damaged or defective, customer service should be contacted for support. The best option is to return the item and purchase the style wanted. The status of the return can be tracked using the tracking number on the shipping label or through the eaglecreek.com account.

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